Legal
Hosting Services Agreement
Last updated: June 7, 2026
This Hosting Services Agreement (“Agreement”) is between VMGDMA LLC d/b/a Voodoo Media Group (“Company,” “we,” “us”) and the person or entity purchasing the Services (“Client,” “you”). You accept this Agreement by clicking to accept at checkout or by using the Services. The Acceptable Use Policy, Refund & Cancellation Policy, and Privacy Policy are incorporated by reference.
1. Definitions
“Services” means the website hosting and related services you purchase. “Client Content” means the data, code, files, and materials you or your End Users place on the Services. “End Users” means visitors to and users of your hosted site.
2. The Services
We provide website hosting on cloud infrastructure operated by DigitalOcean and Vultr. We provision and maintain the hosting environment as described on the plan you purchase. The specific resources, limits, and any included management tasks are those stated for your plan at the time of purchase.
3. Fees, billing, and payment
You agree to pay the fees for your plan on the billing cycle you select. Billing, automatic renewal, cancellation, failed payments, price changes, and refunds are governed by the Refund & Cancellation Policy. Payments are processed by Stripe, and you authorize recurring charges to your payment method on file. Fees are exclusive of taxes, which you are responsible for where applicable.
4. Term and renewal
This Agreement starts when you accept it and continues for the billing cycle you purchase, renewing automatically for successive cycles until cancelled in accordance with the Refund & Cancellation Policy.
5. Client responsibilities
- Use the Services in compliance with this Agreement, the AUP, and applicable law;
- Maintain your own current backups of Client Content (see Section 9);
- [Keep your site software patched and updated per the AUP, to the extent that responsibility is yours under the managed/unmanaged line set there;]
- Secure your account credentials and promptly report suspected unauthorized use;
- Obtain and maintain all rights and consents needed for Client Content and for any data your site collects from End Users.
6. Acceptable use
Your use of the Services is subject to the Acceptable Use Policy. We may suspend or terminate the Services for violations as described there.
7. Suspension
We may suspend the Services, in whole or in part, for non-payment, for a violation of the AUP or this Agreement, to address a security or legal risk, or where required by law. Where practical and consistent with the risk, we will give you notice and an opportunity to cure.
8. Availability and service levels
We will use commercially reasonable efforts to keep the Services available, but we do not offer a guaranteed uptime service level, and we do not warrant that the Services will be uninterrupted, timely, secure, or error-free. We may perform scheduled and emergency maintenance, and we will try to give advance notice of planned maintenance where practical.
9. Backups and data loss
We run routine backups of the hosting environment as an operational courtesy. These backups are not guaranteed, are not a substitute for your own backups, and may not capture all Client Content or the most recent changes. You are responsible for maintaining your own current backups of Client Content. To the maximum extent permitted by law, we are not liable for loss of or damage to Client Content.
10. Data ownership, export, and migration
As between the parties, you own Client Content. A self-service export of your site is available during the term and during the 30-day grace period after cancellation or termination, after which Client Content is permanently deleted. Hands-on migration assistance is available as a separate billable service at [MIGRATION RATE — e.g., $X/hour or flat fee].
11. Warranties and disclaimers
The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted, secure, or error-free operation or that data will not be lost.
12. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed [LIABILITY CAP — e.g., the total fees you paid in the 12 months before the event giving rise to the claim]. These limits do not apply to liability that cannot be limited by law.
13. Indemnification
You will defend, indemnify, and hold harmless the Company and its owners and personnel from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of Client Content, your use of the Services, your sites and the data they collect, or your violation of this Agreement, the AUP, or applicable law.
14. Data processing
To the extent we process personal data contained in Client Content on your behalf, we do so as your service provider and processor and only to provide the Services. We will not sell that personal data or use it for our own purposes. We maintain reasonable security measures and use the sub-processors identified in the Privacy Policy (currently DigitalOcean, Vultr, and Stripe). We will provide reasonable assistance, taking into account the nature of the processing, with your obligations to respond to data-subject and consumer requests, and we will return or delete personal data as described in Section 10. You are responsible, as controller, for the lawfulness of the data your site collects and for providing required notices and obtaining required consents from End Users.
15. Confidentiality
Each party will protect the other’s non-public information disclosed in connection with the Services and use it only as needed to perform or use the Services, except where disclosure is required by law.
16. Termination
You may cancel as described in the Refund & Cancellation Policy. We may terminate for your material breach that is not cured within a reasonable period after notice, for non-payment, or for conduct that creates a security or legal risk. On termination, the data-handling provisions of Section 10 apply.
17. Governing law and disputes
This Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Disputes will be handled as set out in the Terms of Service, including the informal-resolution step. [Confirm venue and whether arbitration with a class-action waiver applies — keep consistent with the Terms of Service.]
18. General
This Agreement, with the documents it incorporates, is the entire agreement regarding the Services and supersedes prior discussions. If any provision is unenforceable, the remainder stays in effect. We may assign this Agreement in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you go to the email on your account; notices to us go to [email protected].
19. Acceptance
By checking the acceptance box and completing your purchase, you acknowledge that you have read and agree to this Agreement, the Acceptable Use Policy, the Refund & Cancellation Policy, and the Privacy Policy, and you authorize the recurring charges described above.